Podium Button Module Endurance not showing in Fanatec Wheel Properties

Hi, I have a ClubSport Wheel base V2.5, Universal hub for xbox, and Podium Button Module Endurance. I have tried to follow the setup video / instructions to get this working, but the PBME just shows the Fanatec logo on the display an none of the buttons work. Additionally, the "Fanatec Wheel Property Page" doesn't show the PBME at all (the logo is for the ClubSport Universal Hub for Xbox One), and doesn't offer any way to update its firmware.

I'm using PC driver 356, and have updated to Wheel Base Firmware 669. It also shows Wheel Base Motor Firmware 22.

It seems pretty clear that the system doesn't think the PBME is connected. Where did I go wrong in setting this up? Or is it possible that the PBME is defective?

Thanks!

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