Unaccetable shipping promblems

Before do a order, i contacted Fanatec for have instruction to have the delivery in a UPS point

I followed Fanatec indication but Fanatec ave not indicated in the shipping that the owner of the shipping was i

The shipping it was delivered in ups point but UPS point can t give me the shipping

Is unaccetable pay 40€ for shipping and have this service 

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