Is this normal for the CSW V2.5? (Lock to lock end stops)

When the wheel is off and I rotate it to the end points of travel, I feel the mechanical resistance start at a different point when turning to the left vs the right (turns more to the right than to the left). When the wheel is on, however, soft-lock stops it at a similar point when turning to the right as the left. Is this normal for this model, or does my base have a defect (error during assembly or something)?

Pics showing points at which I'm feeling mechanical resistance:

Video of wheel calibration that corresponds with what I am feeling


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