DD2 crashes during races
Today, in iRacing, my dd2 suddenly locked the steering to the max left without any input on my side. The wheel did not respond for 6s, with no torque applied and stuck to max left in iRacing. After that time, it recovered but my race was over.
I had this yesterday and around 10 times before with older drivers (fanalab 1.47b pc 352 wheel base 669) and I updated yesterday in the hope this issue would disappear.
The issue today was different than crashes with previous drivers in two ways:
- The base recovered after 6 seconds, without a restart. I had to turn off and on the wheel base before
- The steering output maxed out to the left while before it got locked in position.
I cannot think of anything common to different occurrences to explainthe issue, it happens randomly, usually after one to 3 hours of use. The temperatures were around 40C° when this happened. I use a configuration with relatively high FFB of around 13 to 15Nm in some turns.
At this point I cannot trust my dd2 to use it in a race before this gets fixed. I'm losing tons of rating and the experience is extremely frustrating. It goes without saying that this level of reliability is unacceptable for a 1500€ device.
Is this a known issue ? Is there anything I can do to fix this ?
There is nothing in fanalab logs, for which most information seems to be disabled by default (and at the time of the crashes).
Please find attached a screen recording of the last crash.
My setup :
- Fanalab v1.51
- PC driver 380
- Wheel base firmware v679
- Wheel base motor firmware 40
- Steering wheel (CS formula v2) firmware 37
- Wireless quick release firmware 6
I'm posting here because I could not create a support ticket, every time I submit I get a message that my title and message are empty.