no notification of tracking order

Carlo D’Orazio

I am also writing here as I imagine you are very busy these days, I made an order (number 1184528) where on the invoice it is sent on 01/12/2020, but I have not yet received the shipping code. it's normal?

Thanks

Dominic Brennan

Hi Carlo,

Yes it is normal. Tracking can take a few days to synchronise.

[Fanatec Community Manager]

Carlo D’Orazio

https://forum.fanatec.com/discussion/comment/57296#Comment_57296

ok, so the order has been shipped as indicated on the invoice, but the code has not yet been generated .... correct?

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Dominic Brennan

That is correct.

Carlo D’Orazio

I'm sorry, but I've only thought about it now, can't you have the shipping code "manually"?

RJ D

my shipping info was never available on the US site - but all the boxes just showed up today. !

PC won’t arrive for a week though.