hello everyone, I have had the csl elite f1 sport set for two weeks, everything has worked correctly until yesterday, the left gear has suddenly stopped working, it does not slow down.
I have restored the drivers etc ... and it still does not work, I have tried to send a message to technical support and it is impossible, it tells me that I have to put a message and a subject (and that the complaint is already put) because it does not let me send the message to fanatec. Can you help me? I urgently need to know what I can do, if they withdraw it and send me a new one or what happens ... thank you very much to all
It's not clear to me what the problem is with sending a message? How did you try to send a message to Fanatec Support?
When you check the wheel functions in the Fanatec Wheel Propoerties in the Fanatec Driver on a PC, does the left paddle also give no signal? If not, then there's probably a hardware problem and you'll need to request an RMA.
the left paddle was working properly a week ago, the other day it stopped working. In the support consultation section, I go through the steps of choosing my product, frequently asked questions, and since there is no answer to help me, I try to send a message, but I get an exclamation saying to write the subject and the message, yes I have written .... I don't know what to do, the truth and sorry, I don't know English ...
So you have typed the message and subject of your message but the site still thinks you typed nothing? Maybe if you set your keyboard language to English it will work?
Did you check if the left paddle shifter shows output in the Fanatec driver?
The first week of use, if the left paddle came out on the fanatec controller, everything was fine. On Friday I went to play f1 and it no longer slowed down, I got into the controller and it no longer worked. About the technical support in fanatec, I have sent the message in English and the exclamation in red keeps appearing saying to write a topic and a subject ... I have tried to restore the older drivers, reset the controller and everything remains the same ... .
JONATHAN MOLINA
Member
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This forum's language is English only. Please use an online translator if you have difficulties typing English yourself.
I have added the translation to your posting.
It's not clear to me what the problem is with sending a message? How did you try to send a message to Fanatec Support?
When you check the wheel functions in the Fanatec Wheel Propoerties in the Fanatec Driver on a PC, does the left paddle also give no signal? If not, then there's probably a hardware problem and you'll need to request an RMA.
the left paddle was working properly a week ago, the other day it stopped working. In the support consultation section, I go through the steps of choosing my product, frequently asked questions, and since there is no answer to help me, I try to send a message, but I get an exclamation saying to write the subject and the message, yes I have written .... I don't know what to do, the truth and sorry, I don't know English ...
So you have typed the message and subject of your message but the site still thinks you typed nothing? Maybe if you set your keyboard language to English it will work?
Did you check if the left paddle shifter shows output in the Fanatec driver?
The first week of use, if the left paddle came out on the fanatec controller, everything was fine. On Friday I went to play f1 and it no longer slowed down, I got into the controller and it no longer worked. About the technical support in fanatec, I have sent the message in English and the exclamation in red keeps appearing saying to write a topic and a subject ... I have tried to restore the older drivers, reset the controller and everything remains the same ... .
Hi Jonathan, I have sent you a PM.
[Fanatec Community Manager]