How do I contact support?
So a few months back I was bought a CSL elite and a WRC wheel as a gift. They were both purchased directly from fanatec.com and now I have no way of contacting support that I know of.
So a few months back I was bought a CSL elite and a WRC wheel as a gift. They were both purchased directly from fanatec.com and now I have no way of contacting support that I know of.
Comments
Create an account in fanatec webshop page (or if it was bought, go to my products tabs, enter your gear with serial numbers and invoice (if you are the one who bought it use the same credentials to log in and it should be registered automaticaly) and create a support ticket for the gear that you have the problem.
Register and press Here https://fanatec.com/us-en/forms/index/sFid/40 https://thetermpapers.org
Maybe you can even contact support team not being registered.
Thanks, hoping I can get this issue sorted out... Pretty frustrating
Fastest way to get something done is to call them. You have to call Germany during their limited hours but they take care of you quickly. Trying to use email for support is a nightmare. Just Call them.
At what time did you call? I tried at a couple of different hours (Easter Time) and had no luck.