How to contact Fanatec for warranty/tech support
I have been a long time fan of fanatec and their products but I am starting to feel I have made a poor decision with my new rig this year. After about 7 or 8 months my CSL Elite wheel base is completely dead and will not power up at all. The blue LED on the power supply lights up but the wheel base will not respond at all. I have tried disconnecting everything (including the power supply's IEC cable), letting it sit and then reconnecting to try again and nothing.
I have emailed Fanatec support twice through their website and twice I have responded to their emails with no response. Is this typical? I know people on here have complained in the past but I have also seen multiple people have great interactions with them. Is there a better way to contact their team to get this handled? I am located in the US and they do not have a number I can call so I am at a loss at this point.
Thanks in advance for any advice/help!