It seems suspicious to get an email from another company with shipping numbers for my products, especially when I spend $1500 CAD with your company.
[email protected] sent me an email with 3 tracking numbers. It did not say anything about Fanatec, and quite honestly this email SHOULD be coming from the Fanatec.com.
Also, I received a package slip from Canada Post today, that was NOT one of the numbers that suddath.com gave me.
Suddath is a logistics company, yet they don't seem to have the ability to send emails on behalf of their client.
The bar you've set for yourself Fanatec is pretty low. Most of your clients are spending pretty decent $$ on your products. I would honestly be kind of embarrassed by this if I were on your team.