Trying to change order Help
I ordered a CSL elite ps4 wheel and base, v3 pedals and shifter on dec 30th. Then decided that I should have just bought the clubsport base and a club sport wheel instead of the CSL. I did email then to change the order and received an email on the 5 stating that my package had already shipped and could not change the order. I can send the items back if I would like a refund. On the 8th I received an email saying my package has not shipped due to covid and fedex.
At this point I just want to cancel the whole order and just reorder as with how long the orders are taking it will be a very long process if I have to mail everything back and then wait again for the items. I dont mind the wait but the product is still at their facility.
Has anyone had any luck cancelling an order after it has been processed? Anyone in particular I need to be reaching out too?
Any help is appreciated.