Buying Fanatec products is a waste of money and time.
Purchased the clubsport pedals, csl elite ps4 edition wheel and base, shifter, and handbrake on December 30th. It took until January 14th for some of the items to arrive ( still have not received the handbrake yet). Set up everything and did one lap in Iracing , Heard a pop sound and looked down to a 2 inch crack up the back of the wheel from the base. I immediately put in a ticket to get this returned. I finally got a response back today saying that I have to call Germany with only a 2 hour window in order to return? It did say to put in a ticket but I had already done that. By the time all this gets sorted out to actually return it ill most likely be past the two week return period. so it looks like Im stuck with a broken wheel. Also not sure how safe it is to use.
If anyone has a better way to get a product returned or if they know if somebody I can contact not in Germany (I live in Nevada) to get this figured out. So far this buying experience has been up there as one of the worst I have ever had in a company.