Just a message to UK buyers if your scrolling the forums before placing an order. Be warned that delays are going to be very much part of your ordering process. (unless you are very lucky)
Fanatec have got back to me explaining the situation from their side and apparently its purely Brexit and UPS having to deal with all the new paperwork that is causing the hold up. Which I can accept however it doesn't explain how the V2 rim made it through if they were shipped at the same time, but again that could be and probably was paperwork related.
As it stands I have received 1 of the 2 items I ordered back on the 6th Jan, the 2nd package still sits in 'delay'.
My advice is if you are wanting to get your gear quick, either wait until all this stuff starts to blow over or look at the 2nd hand market within the UK. Im hoping I see my DD1 within the next couple of weeks, if not I will have to consider escalating. This is not a whinge as I have done all I can as a 'customer' to find out what is going on, and as a seller Fanatec have now provided the communication to explain the current situation.
Please just use this message as a watch out, so you don't go through the same frustrations as what I have.