It should not have to take a Paypal dispute and a BBB complaint to get help with technical support.
Seriously, how does Fanatec even survive?
Their products are amazing when they work, but God help you if you ever need support.
I received a bricked wheel with my order a month ago, and getting any sort of help from tech support is like pulling teeth.
What sort of magical spells do I have to conjure up to actually get a response from this company? I feel completely shafted out of the $1000 I just spent.