Is my CSW2.5 faulty?
I recieved my 2.5 3 days ago, downloaded and installed the latest drivers and fanalab, but couldnt detect the unit at all. So I went into bootloader mode like it said to and updated the firmware, it restarts but then just sits there with a blinking (full) red start light. I've tried every usb port and the other driver they had on the site (381 i think) but to no avail and so I submitted a support ticket, but thought I'd try here too. Since friday I have found out I can get the wheel to fully power on but only by wiggling the steering column back and forth or slowly turning back and forth (otherwise just a blinking red start light). The light goes solid red and my WRC wheel (when plugged in) starts blinking cal, so I found the button combo to do that, but it never auto-calibrated like my old wheel did it just sat there with the fans going full out. Windows detected it now that its fully on and I opened the firmware manager heres what it said:
CSW 2.5 = 684
V2.5 Motor = 0
CSL WRC = 2
CSL Pedals LC = 1.9
Now if I try and update it the firmware manager says it'll update the motor firmware, but after about 2-5 minutes it throws an error message up stating:
A problem has been encountered while starting Update mode (0).
Please contact fanatec support for help.
So I did, I even tried calling but all I got was a busy signal (several times this mornin). So I'd like any help anyone could give, as I havent managed to accomplish anything past that yet. It senses the wheel turning in the tuning menu, lights up the LEDs and segmented display but no ffb. Thanks for reading, any suggestions?
I was so excited when they came...