[RESOLVED] WHY I CAN'T PAY ANYMORE?
Since 30 april, after 2 order placed with my credit card linked to my VAT NUMBER, has been impossible for me to place any other kind of order.
I try to order different products on 1 -2 -3 -4 -5 of may several time but i always received the message attached
I try with 3 different card of VISA circuit with different plafond (one of 4000€ per day and other 2 with 2500 per day with a monthly plafond of 10.000€ totally never used in this month) but always error message. And this happen only with FANATEC site because, other payments on other site, well works
I create a new account linked to the same VAT NUMBER and trying all the credit cards but do not works.
I have wrote to FANATEC the first email on 30 april and i receive the answer on 4 of may to try different credit card and, if doesn't works, to send a message error but no answer until now having the same error attached
I call VISA to understand if it was some security problem on the card or other problems and they, after check all, do not discover any kind of problem.
I cant satisfy a lot of my customers because i can't purchase your products and i don't know the reason why credit card doesnt work into FANATE site but works well for any other online purchase.
I have orderS to place around 7-8000€ and i can't pay!!
CAN YOU DEFINITIVELY SOLVE THIS BAD SITUATION?
ARC-Team Engineering S.r.l.s.