HELP ME PLEASE!!!

When rotating, I feel and hear a slight vibration in some positions of the steering wheel, and this is when the base is off. This can be compared to the vibration during rapid rotation of csw v2. 5 on the DRI -5 settings - there is a slight vibration, the resistance of the motor, here is such a thing in my base :(

Video: https://youtu.be/qHgtX4NjA7k (do not pay attention to the clicks in the video, these are the buttons on the steering wheel.)

UPD: Yesterday, strange clicks appeared in my base, which definitely can not be in a working base. I thought the base needed a run-in, but after a while the vibrations in the base only increased. Also, the friction in the base - when you quickly turn the steering wheel, the base whistles from the friction. https://youtu.be/WONGrnen2no

Comments

  • Sounds like something that got loose and is rubbing against something else. Open up a support ticket from your account on the main website would be my advise.

    Another advice, make a decent movie because you could be rubbing a piece of sandpaper over your table now also... probably support is going to ask for it so if you want to solve it as soon as possible make a proper problem description , add a decent movie and it will de fixed by Fanatec.

  • Thank you. I have already written Fanatec - they will take the base

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