CSL Elite F1 Set Steering Wheel: Incredibly Tight QR System
I just received my CSL Elite F1 Set in the mail. Everything works fine except for the QR system between the wheel and the wheelbase.
Connecting the wheel requires excessive force. Removing the wheel as well, so much so that I actually hit myself in the face with the wheel once it let go. I don't think this actually has anything to do with the spring-loaded QR system itself; more so the alignment of the steel pin platform inside the Wheel's mounting point barrel.
It seems as though that inner platform that the Pins stick out of (with the 5 Allen screws in it) is ever so slightly misaligned with the barrel around it. It feels like once that platform contacts the barrel of the wheelbase it's wedged in extremely tight, requiring significant force to connect and disconnect.
Pics for reference: Is it just me or does that inner steel platform look like it's leaning ever so slightly to the 2-3 o'clock position? The second pic demonstrates the slight angle the pins are at as a result.
I submitted a ticket, but the website seemed to time out instead of confirming that my ticket was submitted. If anyone at Fanatec can confirm whether or not they received that ticket from me, that would be great. I do not want to mistakenly create another ticket for the same issue.
As for the community, has anyone else experienced this issue?