Podium F1 Wheel Constant Vibration

My new Podium F1 wheel developed a constant vibration after using it for less than a day. I suspected it was the rumble motors as it's the same vibration you get when doing the "vibration test," just not as intense. I decided to remove the right grip and discovered the slightest amount of pressure where the center screw attaches or if you securely fasten the grip it causes the rumble motor to activate.

Support so far is unwilling to ship me a new replacement and wants me to ship the wheel in for repair instead. Has anyone experienced this, and is there an easy fix beyond not securely fastening the grips?


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