Fanatec forgot my wheel base that I sent in for RMA

I sent in my CSL F1 Esports kit in for RMA a few weeks ago. I just got it back today, and like I thought, the wheel base itself is missing. The weight of the package was only 18 pounds, but when I sent it back originally, it was 26 pounds. I opened it today, and I am missing my wheel base. Any advice on what to do or how to get back my base faster? I sent an email to fanatec support, including every email I sent to them about this, recipts, and even photos/video.

Comments

  • Best bet is waiting for support to respond, which won’t be before tomorrow, at least.

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