hello I have a dd1play base and the tire makes a constant noise when accelerating from the right side (like a fan or motor rubbing against something)

Has any partner happened to him?

I'm trying to manage the guarantee but I can't manage it through support. Can I send a request for an email?


  • Hi Santiago,

    Are you saying you are not able to create a support ticket? If so, can you explain what happens?

    [Fanatec Community Manager]

  • Looks like a bad connection? Like the wheel's pins, or the bases pin connector, has a problem.

    I had to rename your .rar files to .mp4 to play them.

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