Brand-new DD1 won't turn on

Hi,I did my first setup yesterday, and when I was following the automatic update of fanatec driver 402, I got a hex file loading failed message and it froze while in bootloader mode.

It wouldn't accept any operation, so I unplugged and reinstalled the driver, and it wouldn't turn on.

I think the cause is that the hex file cannot be found.

I would like

to know how to reboot the power supply and find the hex file.

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