Compatibility Question

Hope someone sees this....I have a CSL Elite for PS4 and a Clubsport Universal Hub for Xbox and it will not fit and lock into place and therefore won't work...From what I read I thought they were all compatible....I am using this on a PC platforms only, iRacing or NASCAR Heat primarily.....Where did I go wrong and what, if anything can I do? Don't laugh, I'm older LOL

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