Won't let me put serial number into product

I got a mclaren gt3 wheel end of June this year and everytime I enter (the correct) number it doesn't accept it? The robot self help is of no good. How can I seek help to correct this. Thanks

I know it's the wrong place but I don't see another way


  • Dominic BrennanDominic Brennan Member, Administrator

    Hi there,

    I'll send you a PM.

    [Fanatec Community Manager]

  • Fixed now. Thank you very very much.

    I can't see how to delete thread. Getting old is no fun

  • I am having the same issue with mine.

    I think it's because it's a different product ID to what it actually is on the store, so some help would be great!


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