Support request - CSL Elite died

Dear members,

My CSL Elite wheel base died last week and doesn't power on at all.

After trying several things to the power brick and/or cable (and still the wheel base didn't go on) I gave up and contacted the Fanatec support. However after 8 days I still haven't received any answers from Fanatec. I did my support request on the 30th of November. Is this normal?

I hope to hear from you soon.

Kind regards,



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