Sudden loss of connection to CSL DD and wheel
Hi all, first post from a very new customer. Hopefully this helps someone as I had many hours of frustration before I figured it out:
Symptom: I’d be using my new products (CSL DD, podium hub, quick release, button module endurance, GT3 wheel) for a number of hours without issue. Then all of a sudden the wheel went limp, steering and buttons stopped working, Fanatec software and Windows could no longer see my connected devices. Display went dead on my BME, no buttons working. Nothing.
After taking everything apart and putting it back together again, re-installation of software, taking out all other USB devices, reseating all cables… no joy. I searched on this forum and found one helpful post (that I can no longer find, but it’s there somewhere) that gave me a clue as to what to do but didn’t quite understand the solution in the way that it was presented.
Solution: There is a black plastic collar with a single bolt on the CSL DD shaft. I unscrewed it using a hex key, then pushed in the shaft from the wheel assembly, as if to try to push it into the CSL DD, then tighten up the bolt on the collar again. Indeed the shaft moved inwards slightly. Magic - everything detected immediately! It seems that the shaft from the quick release/podium hub had worked its way loose. Probably from the plethora of terrible accidents that I caused in-game. The shaft must be pushed right in and the collar tight for it to work.
So if your steering wheel stops working, don’t panic… the solution could be just to deal with the one bolt on the collar and to push everything tight together. Good luck!