Clubsport Formula Carbon recognized by Fanalab/Control Panel but not working

Hello - I have a Clubsport Formula Carbon that is having the issue stated in the title of the thread. When I mount the rim, the lights will turn on for a split second, but after that I am unable to get any LED's to display or any button on the wheel to work.

I have a BMW rim that is working without any issue.

Has anyone had a similar problem? If so, please let me know how you corrected it.

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