Customer service? Crickets?
So I have been waiting for months. Got my wheel. Finally got my CSL DD. FINALLY! Super happy.
Get through the box and missing the USB cable. It's ok. It happens.
First contact with customer support I was told that I contacted them incorrectly and next time I should have done additional steps. ( I replied I hope there wouldn't be a next time) Nothing came from this inquiry.
Second attempt was met with nothing as well. I got one response and then nothing.
I'm not on my third attempt to get my cable and the first question was, "did you look in the boxes?"
Pretty frustrated that it's so difficult to get a cable that was supposed to come with the CSL DD. To be getting a run around from a company for such a small item is pretty ridiculous to me. It should have been sent out no questions after my first inquiry. Just sayin........