Bad Power Supply + Poor Support
My DD2 Power Supply went bad last week (no green light, no fan) and I immediately sent in a support ticket. Well, 4 days later I have yet to receive a response to my ticket. I have tried to call the support desk, they apparently are not working and do not answer voicemails as the mailbox is full. Called the tech support help line and no one to help other than leave a voicemail.
Very poor service considering the amount of money spent on the equipment.