CSL Elite Wheel Base + - officially licensed for PS4™ Buttons and Shift-paddle loose connection

I have the freak issue that after some time playing, the shift paddle and buttons on the left side of the wheel, start getting a loose connection. Some times I can't downshift, or have to pull a couple of times until it shifts. I also cannot use the toggle switch then. I remapped downshift to the L2-button but it also does not work during the loose connection. So all buttons on the left side of the wheel are dead then. What can I do? is this a Software or Hardware problem?

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