Firmware will not update - CSL DD Pro
Adam Bower
Member
Hi all,
I cannot update my CSL DD Pro due to a specific Fanatec error stating that the wheel may have been disconnected (it wasn't). Tried this 20 times on 3 different PC's - same issue. The message comes with some help (ie is it in PC mode?), obviously all of which I ensured were correct.
The message also informed me to send the error log (a zip file was created by the Firmware wizard) to Fanatec, which of course I did.
Unfortunately the Fanatec Tech support and CS have been of zero help (or else I wouldn't be posting here).
Anyone ran into this issue and resolved it?
FYI Fanatec is also telling me I cannot return it or get a refund or help of any kind since it's past the 14 day return policy...I guess forget the fact it's THEIR issue that bricked it!
Comments
Hi Adam,
I had the same issue, while starting to drive on Spa 24 hours on iRacing. It destroyed my race, my day and my vacation time, and the only comment related to I found is this.
I wonder how it could be solved, because I spent today the entire day looking for an answer futilely.
I appreciate some help.
Hey Joseph - did you ever get an answer?