Shift paddle noice and abnormal feeling - Podium Steering Wheel BMW M4 GT3

Received my Podium Steering Wheel BMW M4 GT3 (P_SW_BMW_GT3_H) on Jun 21, 2023, 🤤🤤🤤, and have been enjoying it since then.

Out of the box, the paddle shifters offer DECENT feeling and sound, bold and clear. Of course, both left-hand and right-hand paddle shifters have identical physical feedback feelings and sounds. However, starting yesterday, the right-hand shifter suddenly requires heavier yet non-linear force to press with a completely different feeling and sound (metal scratching ish). I tried to check with a flashlight (w/o disassembling the wheel), but couldn't see much difference between the 2 paddle shifters (the left-hand side one still works and sounds as the first day it came).

Wondering if I missed anything, e.g., maintenance instruction that requires lube after a certain while? A support ticket is created and I'm waiting for a response from the team now. In the meantime, if anyone has tips or suggestions regarding this issue, it's greatly appreciated.

I solely played Gran Turismo 7 w/ roughly 10+ hrs a week and my setup is

Console: Playstation 5

Base: Podium Racing Wheel F1®

Wheel: Podium Steering Wheel BMW M4 GT3 (P_SW_BMW_GT3_H)

Padel: ClubSport Pedals V3

Firmware: Fanatec Driver 439

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