UPS overcharging customs fees

Just ordered a DD pro and mclaren v2 rim which came in at €677 as the value of the goods. UPS has just emailed me asking me to pay £370.29 in fees?? Im in the UK and i was under the assumption id be charged 20% of the value of the goods + the flat rate UPS charge for handling which would be close to £130 not £370.29!! Tried calling their helpline who firstly hung up on me because they didn’t understand and then proceeded to ask me to email. Has anyone had a similar issue and if so how did you solve it?


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