DD1 not recognizing podium hub wheel
Scott Emerson
Member
New to this and fanatec product but have recently purchased a Podium racing Wheel F1 ( DD1 base ) and have updated to the latest firmware 3.0.0. When I interchange to a different wheel the DD1 does not recognize the wheel yet when I take it to a friends the wheel works perfect on his DD1. In addition, when the wheel is installed and I start up the DD1 it shuts down immediately. Has anyone experienced this issue? Any help is appreciated
Comments
That's a known hardware issue and you need to contact the support to get the base repaired.
Thanks Maurice, I have sent several support tickets since November but cannot confirm they have been received as I have never received a reply or confirmation. Is there any way to confirm they have received my support request?