No confirmation email

Jakub Hodur

I oppened a support ticket and have not received any kind of confirmation. I am just asking if should create another one or wait? Because it is really confusing...

Alessandro Gortan

Try again until you receive confirmation. If you have not received a confirmation email it means that the ticket has not been opened.

Make sure you flag the last form, terms and conditions, which is practically invisible.

Jakub Hodur

https://forum.fanatec.com/discussion/comment/97387#Comment_97387

Tried again today but again no sign of confirmation , not even a popup on the site... Im sure I flagged the T&C. So maybe they now have two requests in their system, if so I appologize.

Allan Lehtla

https://forum.fanatec.com/discussion/comment/97392#Comment_97392

you not get the confirmation email. if you contacts was all ok they to answer you when they have time.