GT DD Pro wheelbase dead after just one hour
I tried to log a support ticket twice but after submitting the website just returns me to the support page.
Please see my problem and please help me!
My newly delivered GT DD Pro bundle stopped working after just an hour of use. When I set everything up I updated the firmware. Logfiles are included in this ticket. After the update I went to play Assetto Corsa Competizione on my ps5 for about an hour when the wheel stopped working. The led on the wheelbase began to flash blue and after some while the b
ase turned itself off. Now it wont come on anymore. When I press the power button nothing happens. When I hold down the button the wheel itself moves just a little but no lights what so ever.
I cant get it to turn on at all anymore.
I tried reseating the shaft and tightening the clamp but that did not help.
I am really really bummed by this. This was a really expensive product and I have been waiting 2 weeks for it only for it to stop working after a mere hour of usage.
I hope we can resolve this issue as fast as possible.