PayPal Payment Processed but No Fanatec Order
Last weekend I attempted to place an order on the Fanatec website for the following products: ClubSport DD (Order number CS_DD_EU) and QR2 Wheel-Side (Order number QR2_WS). I used PayPal for payment. During checkout, the site gave an error message and no order appeared in my account page. However, the payment of over €800 was processed from my bank account through PayPal.
I have tried contacting Fanatec customer support over the past days but have not gotten any response.
Is there a solution for this issue?