Got my new CSL DD(8nm) and its overheating right after turing on
I received my order on October 17th, and on the same day I tested everything to see if it worked and everything is working. I made sure to follow all the manuals and install the correct drivers and programs. That day I tried the wheel+base in the game Beamng Drive and everything was working properly for 30-45mins after that I didn't play anymore that day.
19-oct I had free time to play, I turned on the steering wheel and found it strange, even before I started driving, the base was already hot and I could smell burning plastic. I decided to stop and reassemble the whole thing to make sure it was coming from the steering wheel. After that I tested the game again the base started to turn off by itself after 2-3mins. I tried a few more times and it always happens in the same amount of time. I decided to stop because the fact that it was very hot worried me but the burning smell stopped. Anyway, I can't use the base because it keeps turning off by itself after a short time.
I submitted a support ticket but did not receive any confirmation that the ticket was sent. And this whole thing just makes me more stressed with each passing day. I worked 4 months to buy this equipment and it breaks my heart to having received defective equipment.
If any moderator is watching, that could just confirm that my support tick has been sent, I would greatly appreciate it.
I will keep this post updated regarding the situation.