Shipment ready for UPS
Find this really confusing, what is the delay in UPS picking up my items. For context, i placed an order on 12th October. Shipping label was created on 20th October but only got tracking details around 7th November.
So my package has been stuck on "shipment ready for UPS" for best part of a whole month.
What causes this delay?
Is it due to items not being in stock? - that would be weird as when i placed the order everything was in stock.
is it down to export paperwork?
is it down to limited staff and not being able to fulfill orders promtly?
or is it poor communication with UPS? if the shipment is ready for UPS then why isn't it being picked up?
my mind boggles.