Fanatec ClubSport DD+
Benjamin Bartnik
Member
are there any news on the DD+ release? I preOrdered and paid the full amount of 999€ at the 20th of october, since than silence. Would be cool when Fanatec would be cool to the peops who stands behind them, I mean who will thrust Fanatec in the situation we got now. I was one of them and I give Fanatec alot of thrust but it wouldnt be nice when Fanatec kick that with their feets :(
Comments
Same here, it sais "Available at December 12th" and I got the same status as in October.
Weird. Just a quick info about a delay or what's going on would be fair. I don't want to cancel the order, I'd rather like to receive the DD+. So Fanatec, please give us a quick note.
there typed at webshop Dec 27, it might be that they start ship around that day unless some product get sooner for them at factory
Would be nice to get a Info at least. What is the status?
what you mean?, status is that DD+ are still in preorder status
I mean an official Statement when the DD+ ships or if its delayed as the DD. Preorder Date on my Order is the 12th.
they changed that 12th to 27th kind off fast , i doubt you get that sooner
That is the date when you order it now. The time in your order is the correct for your specific one.
That's not true. If I look up my order, "12th December" still is the availability date. Makes sense, first come first serve. Same thing with QR2 wheel side. The delivery date changed every day, since it is sold out now. I already got my QR2 Wheelside because I ordered early - some got it in December and some have to wait until January.
Neverless, an official info would solve everything. "Hey guys, DD+ was delayed, we'll ship yours in first half of January". Is it really that hard? They would safe a lot of work (answering emails with the same question over and over again) and if course reputation.
well, to you get your product already then? as you tell i'm wrong
The date on the site changes as they go through batches. Here's mine from today:
I was hoping to see it go out the door as my GT DD Pro actually arrived early when i preordered it. But I have been expecting delays...
I also expect the forums to catch fire as delays begin. I don't know if Fanatec puts these before or after Black Friday sales?
I don't even know if DD+ has been approved by Playstation yet?
It's really impossible to know anything at Fanatec anymore. :(
i to get my CSL DD as well one week before actual preorder day
LOL yeah... I took those days for granted.
thats so damn true bro, exactly what I am try to say with my entrie post :D have a great day my friend ;)
In case of the CS DD, which was delayed twice, each time the day bevore it should get available Fanatec sends an email to inform the people that the base is delayed and should be availablle at xx.xx.xxxx.
So if they don´t change the way they handle these delays and if you don´t get an email from fanatec concerning a delay i would say there is no delay for your order.
But, when the base is available it first gets forwarded with the rest of your order to the warehouse. here they need up to 10 days to handle everything and then it´s hopefully picked up by UPS.
So actually no need to worry..... actually :)
True, but it would change to completely shipped once sent to the warehouse,
my availability date states 19th December
and actually, that would be actually, maybe.
Except it was marked as available on 12/12/23 when the first pre-orders went in. There has been no communication of a delay and orders are still sitting at 'The order is in process' status so no orders have been transferred to the warehouse for distribution. So we're not even at the stage of waiting 10 working days until they get around to shipping it.
So it IS delayed, isn't it?
What a pointless post.
Ditto. Mine says 12/12 and zero communication. Nothing. I sent an email, commented on their FB page, where they asked for a DM, which I sent. 48 hours later, nothing yet their social media is telling others they’ve replied to their DM’s.
if it’s delayed then tell the people who’s money you have that something’s gone a miss.
Same situation here on my side. I also would have expected an email to let us know what is going on. I've also checked their blog - nothing there.
My guess is that they couldn’t get the DD+ produced/delivered in time and it will be delayed to January and now they are trying to figure out a way to avoid a mass cancellation..
really annoying about this. can do nothing without the DD+ as it's my first time buying Fanatec. i can't even know if other products I bought are functional or not
Yes the same for me. Everything is there just the base is missing 😞
...still no updates, I tried everything to reach out Fanatec (FaceBook, Twitter, Email, their forum, their blog) nothing but silence :(
Will be January now, I very much expect the Dec 27th date is the actual availability date. We might see them last week of Jan onwards.
That would be really stupid! I hope the base arrives by December 24th! From then on I have until January 7th. Vacation and would like to travel a little (a lot)!
Bij mij idem… besteld op 20/10 met als beschikbaarheid 12/12… tot nu toe nog niets ontvangen qua mail of respons op mijn mails.
als ik tegen eind volgende week geen reactie krijg annuleer ik alles en ga ik naar een ander merk.
Ze gaan niet blijven met mijn tuuuuuutttttt spelen!!
I think the problem is that Fanatec didnt have the release from $ony to sell their bases and Fanatec iss awaiting the release :(
Just received an email from Fanatec. Delivery announced to be this year. Let's see ...
Hi Michael,
hast du diese email bekommen ? Weil ich habe am 20.10.23 vorbestellt und bei mir steht seitdem availability date 12.12.2023 aber seitdem keine email nix von denen bekommen. Habe noch nichts bekommen was in die Richtung geht, was genau steht in der Mail die Du bekommen hast (wenn das okay ist das zu fragen)
https://forum.fanatec.com/uploads/697/860HAFN7PWPR.jpg
Lieber Kunde,
Sie haben kürzlich eine Fanatec ClubSport DD+ bestellt. Wir freuen uns, dass Sie sich für unsere neue Wheel Base entschieden haben und sind sicher, dass Sie mit diesem Produkt zufrieden sein werden.
Leider müssen wir Sie über eine Verzögerung bei der Verfügbarkeit informieren.
Da Sie die Lieferung Ihrer Bestellung für Mitte Dezember erwartet haben, wollten wir nicht, dass Sie länger als nötig auf Ihre Lieferung warten müssen. Aus diesem Grund haben wir die Lieferung der Fracht von Seefracht auf Luftfracht beschleunigt. Wir gehen nun davon aus, dass die Wheel Base innerhalb von 14 Tagen in unseren regionalen Lagern eintreffen werden. Seien Sie versichert, dass wir die Kosten für diese Änderung übernehmen und Ihre Bestellung noch vor Ende des Jahres ausliefern werden (vorausgesetzt, dass Sie keine vorbestellten Produkte mit einem späteren Lieferdatum haben).
Bitte beachten Sie, dass Sie die aktualisierte Verfügbarkeitszeit für Ihre Bestellung in Ihrem Kundenkonto finden können. Das auf der aktuellen Produktseite angegebene Lieferdatum bezieht sich nur auf zukünftige Verkäufe, nicht auf reservierte Bestellungen wie Ihre.
Wir entschuldigen uns nochmals für die Verzögerung und bemühen uns, diese so gering wie möglich zu halten.
Wir danken Ihnen für Ihr Verständnis und werden Sie weiterhin auf dem Laufenden halten.
Mit freundlichen Grüßen und den besten Wünschen für die bevorstehende Feiertagssaison,
Team Fanatec
komig, ich habe diese Mail nicht bekommen. Finde es auch seltsam das sie schreiben das es 14 Tage dauert bis die Bases in deren regionalen Lagern eintreffen werden, aber sie versichern noch vor ende des Jahres auszuliefern. Ma schauen, vielen lieben dank für deine Antwort, aber sieht so aus als wäre es die selbe Mail die auch unsere Freunde aus Australien bekommen haben...