Black Friday Orders | Shipping Update 3
We would like to provide you with another update regarding order processing after Black Friday.
The situation has improved, but we still have a backlog of 3 business days in volume for processing orders. This volume still includes orders from Black Friday until now. For Europe there were a total of 36,000 European orders that needed to be processed and have been processed due to Black Friday.
There will be an update for those who ordered the V2.5 X Steering Wheel and have not yet received news on the shipping status. We apologize it's taken so long to provide you with feedback. About 400 orders with the ClubSport V2.5 X are already on their way.
As for the US & Canada, we ‘re still processing orders from the last day of Black Friday Week as there were a lot of orders that day. However, we hope to be up to date with order processing for the US by the end of this week. For new orders: If you want to receive something by Christmas, then you need to purchase with FedEx Ground by Sunday at the latest. However, depending on the location, there is no guarantee that your order will arrive everywhere, especially on the east coast (because the warehouse is in California). With FedEx Express, shipments are processed on a priority basis, so new orders might still be delivered in time for Christmas. (A usual: This only applies if the order does not contain a product that has a pre-order date. Otherwise the order will not be shipped).
Further information: An inventory will be carried out in all regions at the beginning of January. This means that almost no orders will be shipped in the first week of January until January 10, partly also because the week is shortened by the public holiday.
We would like to thank everyone again for their patience with us.
Your Fanatec Team