I do not mind when aomething went wrong. I can wait. But they should have known this three weeks ago. And why do i need to cancel my complete order. Give me 25% discount for a new wheel and send me the rest of my products.
No, they can't, because they can't ship the order separately. It's not a choice, they are very sorry for what happened, but unfortunately their computer, due to an error beyond their control, categorically refuses to separate the orders.
Anyone that has watched Black Friday over the years know two things.
Great deals are to be had
Everything else is a clown show
I still think the auction of sorts a few years ago was the worse of the worst. Although what I understand of this multiple bundling and then cancelling orders is downright inexcusable.
Comments
They need to be careful of blaming everything on a computer glitch as when AI take over and the robots rise up there will be hell to be paid.
Seriously though I'm sorry to hear about your order.
It's always excuses from fanatec, we all know it is just incompetence of the highest order
I do not mind when aomething went wrong. I can wait. But they should have known this three weeks ago. And why do i need to cancel my complete order. Give me 25% discount for a new wheel and send me the rest of my products.
No, they can't, because they can't ship the order separately. It's not a choice, they are very sorry for what happened, but unfortunately their computer, due to an error beyond their control, categorically refuses to separate the orders.
Anyone that has watched Black Friday over the years know two things.
I still think the auction of sorts a few years ago was the worse of the worst. Although what I understand of this multiple bundling and then cancelling orders is downright inexcusable.