As per above, if you ordered just the V2.5X you got a non-working 25% off voucher. If you ordered the V2.5X/APM/Buttons you got your order cancelled and a non-working 10% off voucher. The vouchers cannot be stacked into a 35% non-working voucher, only one "Coupon is invalid or expired" error is allowed per order although the non-working coupons may be reused for as many orders as you wish. Once the expiration date outlined in your email is reached any attempts to use the coupon will return "Coupon is invalid or expired" instead of "Coupon is invalid or expired".
I was responding to the discussion of whether the voucher was for 10% or 25%. None of this is relevant of course, since the amount of discount applied is moot if none of the coupons work.
Last year they also gave me a 10% voucher for the failure to sell the BF2022 but in November I wanted to use it and it didn't even work on products not on offer, I wrote to Fanatec several times but they never respond. If Fanatec wants to send me a working voucher, I'll wait
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isn't it 25%??? https://forum.fanatec.com/discussion/29376/25-coupon-where-is-it#latest
No, some people got a 10% if they got the “wrong price sale”.
The ones who ordered the original with out the buttons for the “correct” pricing got a 25% off that hasn’t even been sent out yet.
yeesh. ok ty. I've read so much lately i can't keep track anymore.
As per above, if you ordered just the V2.5X you got a non-working 25% off voucher. If you ordered the V2.5X/APM/Buttons you got your order cancelled and a non-working 10% off voucher. The vouchers cannot be stacked into a 35% non-working voucher, only one "Coupon is invalid or expired" error is allowed per order although the non-working coupons may be reused for as many orders as you wish. Once the expiration date outlined in your email is reached any attempts to use the coupon will return "Coupon is invalid or expired" instead of "Coupon is invalid or expired".
You've missed the point. I have a 10% voucher and whilst only trying to use the single voucher I got it says voucher can't be found and it's invalid.
How is your comment relevant to this?
I was responding to the discussion of whether the voucher was for 10% or 25%. None of this is relevant of course, since the amount of discount applied is moot if none of the coupons work.
True story
Last year they also gave me a 10% voucher for the failure to sell the BF2022 but in November I wanted to use it and it didn't even work on products not on offer, I wrote to Fanatec several times but they never respond. If Fanatec wants to send me a working voucher, I'll wait
I contacted support with a ticket regarding the 10% off voucher and they responded within 24 hours and fixed the issue. Hell has official frozen over.