Update: Chargeback process initiated, after 47 days, not a word, and no way to cancel/refund

47 days is Indiegogo scam, Theranos territory. Shame on you, Fanatec. I hope a competent manager poaches your engineering team.

No trust? No value.

The value of expensive equipment depends on the support and maintenance you can get. If you don't trust the company, that value is greatly diminished. I don't trust a company who thinks it's okay to disrespect its customers this way. 

To the Fanatec white knights, if you think you deserve to be treated this way, that's your problem. I'm moving on to companies who respect their customers.

Reputation takes a lifetime to build and a second to destroy.

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