ClubSport DD+ Orders
We’d like to provide you with an update on your ClubSport DD+ order.
It was our anticipation that we would have shipped these orders by now - provided your purchase did not include pre-order items that were not yet in stock. To facilitate this, we had the products transported to our global warehouses via air freight. This worked seamlessly and everything has arrived as expected.
However, we encountered a separate challenge – pending product approval by Sony. The ClubSport DD+ is the first product on the market incorporating Sony’s new security electronics. Consequently, the product approval procedures are comprehensive and time-consuming. Initially we expected to receive this approval sooner. To date, we are still waiting for it, which is why we are currently unable to ship your order.
We hope to have an update on the matter by mid-January and are doing whatever we can to expedite the approval process and deliver this exciting new product to you as quickly as possible. Please note, the product availability date in your Fanatec account is relevant to your shipping date - not the current date online in the shop, which only applies to new orders.
Your Fanatec Team