CS DD FW UPDATER BROKE THE BASE AND NOW WHEEL (MCLAREN GT3 V2 NOT RECOGNISED
CS DD
MCLAREN GT3 V2
WHELL NOT WORKING
I have been trying to get help on this on other discussions so trying to start a new one in the hope fanatec or anyone can help.
I have noticed comments from others on the forum to say software issues are being regarded as high priority to be resolved in new year by fanatec. How can i get this issue flagged as well so fanatec look into it.
I assume everything with the base and qr is fine as the firmware can be flashed on those even from the fw folder in the files browser.
The base and the qr says fw file loaded but when i try the wheel it says firmware file not found.
Its so bad that i have a brand new unusable product and just seems i have to wait and hope for someone from support to respond which could take weeks!
Would anyone know how this could be fixed ,would it be through firmware?
If so will i just have to hope and wait it comes soon?
Is there a way to factory reset. i see there is a clubsport base updater but it says you need to be in boot loader mode but nobody can say how you access this on cs dd.
This is the issue i keep having which makes my package unusable.
I know the driver installation could be the issue but im not sure how the devices should look in device manager. When you are in pc mode should CS-WB-DD be selected because mine is on fanatec wheel.
Comments
you need contact with them. i think firmware should not show as 0
This same thing happened to me on the QR update, with my CSDD ,Errored during install, and showed as 0.0.0.0
what I did was uninstall all the FANATEC software, and installed Verison 454, instead of the latest 455, and everything updated perfectly.
Give that a shot!
i think there is difference between 0.0.0.0 and 0
but yes he could try 454 , its not hurt anyway
Could be, technically wasnt my wheel base, but a buddy of mines, just helped him set it up, and we realized that 455 had some issue with the updater.
Ive tried this but still no joy. Did you have that issue on steering wheel or a hub? do you have a mclaren gt3 v2? or another steering wheel that works?
Could you post a pic of how your fanatec items look in your device manager with it connected in pc mode? In view by container and show hidden items.
Sorry to ask its just it would be good to see how they should look. If you cant then no worries
in windows 11 it may look different, as far i seen pictures from win 10
Thats fine. My pc with rig is windows11 i have just hooked up base to other pc as recommended to try. My old thrustmaster is back on main pc now just so i can at least drive while i wait to fix it.