Whats the best way to contact this company?

I have attempted to use their customer support page, I have emailed I guess I'm posting here now, but does anyone have a proper channel of support with Fanatec?

I am missing my clubsport shifter from my order and its been a week since I started receiving my order piece meal. I don't even have a way of contacting the courier since theres no tracking info supplied by Fanatec.

This is getting immensely frustrating because this stuff isnt cheap im down like 2.5k CAD, with a 4 month wait time, only to get slapped in the face with garbage support.

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