WHERE ARE OUR FORMULA V2.5X STEERING WHEELS PROMISED TO SHIPPING END OF MARCH?

Davide Sterza Presso CentrufficioDavide Sterza Presso Centrufficio Member
in General Discussion / News and Announcements

Good morning Fanatec,

all of us received your famous email a few months ago where you guaranteed the shipment of our formula V2.5X steering wheels ordered on Black Friday by the end of March 2024.

Today is March 27th and I don't see any updates on my order dated 11/24/2023. I also wrote to you about it obviously without a reply or with your reply which will arrive in 15 days.

I have a strong fear that this is a further mockery of those who gave you their money 4 months ago.

Let me start by saying that after this treatment I will no longer buy anything from your shop and I believe that many others will do the same as me.

You were the market leader, fortunately now you are no longer and there are valid alternatives, at better prices than yours and with respect for their customers.

Comments

  • Martin BuchheimMartin Buchheim Member

    I am also waiting for mine and came here for an update. I do not think they "guaranteed" it by end of March, and tbh I expected that this would probably not work. However, it would be great to at least get another update.

  • Davide Sterza Presso CentrufficioDavide Sterza Presso Centrufficio Member
    edited March 27

    "The first units may already arrive at the end of January, but the majority will not be in stock until mid to end of March 2024. Shipments are processed in the order in which your order was received (first come, first served)."A

    s they wrote

    and more important, if you remember, they also had opened the preorder after bf with delivery end of March, this means that all bf order were covered.

  • Davide Sterza Presso CentrufficioDavide Sterza Presso Centrufficio Member

    After the latest news and the further loss in value of the stock, which has lost over 80% of its value in the last year, I'm starting to worry that they will never ship our orders.

    Tomorrow I will ask for a refund via the credit card circuit

  • Martin BuchheimMartin Buchheim Member

    I can see my packages in the UPS app now. Miracles still happen ☺️

  • Shafat IslamShafat Islam Member

     ordered mine on March 24th. My only question is why doesn't fanatec just stop taking orders on this wheel? Why keep the page up and take orders when you haven't even shipped orders from December 2023. It still says "ships within 4-7 days". Isnt this the epitome of greed? This company should be sued for this kind of misinformation and money grab. I will definitely seek legal help and will file a lawsuit

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