Inquiry About Refund Timeline After Order Cancellation (Order 1989371)

Florian LangheinrichFlorian Langheinrich Member
edited June 24 in Off Topic

Dear Customer Service Team,

I recently placed an order and unfortunately noticed too late that I had added two sets of pedals to my cart. Additionally, the wrong wheel base was included in my order. Due to these issues, I decided to cancel the order. I paid for the order using PayPal.

Could you please let me know how long it will take for the refund to be processed? I would like to place a new and correct order as soon as possible.

Thank you for your assistance and understanding.


Edit: Wow, I'm thrilled. The cancellation took less than 2 hours and I received the money back. The new order has already been placed. Thank you very much!

Best regards

Comments

  • Maurice BöschenMaurice Böschen Member
    edited June 24

    The customer Service Team is not reading this forum.

    They are only available via Mail.

  • Florian LangheinrichFlorian Langheinrich Member

    Wow, I'm thrilled. The cancellation took less than 2 hours and I received the money back. The new order has already been placed. Thank you very much!

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