No serial number on a wheel rim

Going through an entire refund process. Support are asking me to under my products to enter all serial numbers.

The Podium Wheel Rim R300 has no serial number on the wheel or packaging. This rim was part of a bundle which included the hub for Xbox and QR1. Both those have serial numbers the rim doesn't. Hoping this doesn't delay the refund.

Is that normal for a wheel rim not to have a serial number as part of a bundle?

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