CS WHEEL FORMULA V2.5X DETECTED AS FORMULA V2 AND BLOCKED. FIRMWARE 462

Ramon Rosillo SalesRamon Rosillo Sales Member
in Steering Wheels

Good afternoon

The 462 update came up and asked me to update the firmware. I have CSL DD. I update the base correctly but when it gets to the steering wheel, it recognises it as a Formula V2, starts updating and halfway through it gives me an error.

Now I can't get it back. Has this happened to anyone?

I have put in a ticket to Fanatec, but I'm afraid of waiting 6 months without a steering wheel and without being able to play.

WhatsApp Image 2024-11-02 at 22.01.02.jpeg


I have uninstalled and tried with 455 and 452, but I can't get it back.

does the same thing, the same mistake.


help, please

Comments

  • FANATEC CUSTOMER SUPPORTFANATEC CUSTOMER SUPPORT Member, Administrator

    Dear Ramon,

    We sincerely apologize for the delay in processing your submitted ticket. I have found and forwarded your ticket to one of our technical support agent, and you can expect a response within the next 24 hours.

    Furthermore, I recommend monitoring the spam folder as well, as emails of this nature may occasionally be misclassified and end up there.

    Thank you for your patience. We wish you a pleasant day.

    Sincerely,

    Your Fanatec Team

  • Christos TzelepisChristos Tzelepis Member

    i got the same problem, but the situation looks like im not gonna get an answer and i might look to change my whole rig. have you gotten an answer or a solution? please keep me informed.

  • Chris GeorgeChris George Member

    Try resetting your base side quick release. I had the same problem and this did the trick. The shaft may have come disengaged from the base causing your problem.

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